TERMS AND POLICIES

Welcome to La Crique Surf House! Thank you for choosing us as your destination. To ensure a smooth and enjoyable experience for all our guests, we have outlined our Terms and Policies below. By confirming your booking, you agree to adhere to these terms.

CANCELLATION POLICY

We understand that plans may change, and unforeseen circumstances can arise. To ensure fairness and clarity, our cancellation policy is as follows:

  • CANCELLATION 30 DAYS PRIOR TO THE BOOKING DATE:
    30% of the total booking amount will be retained.

  • CANCELLATION 4 DAYS BEFORE THE SCHEDULED DATE:
    50% of the total booking amount will be retained.

  • NO-SHOW ON THE DAY OF ARRIVAL:
    100% of the accommodation cost will be charged.

  • REBOOKING OPTION:
    Guests may rebook to other dates without losing their payment, provided the cancellation is made at least 14 days in advance.

We encourage all guests to consider their travel plans carefully and acknowledge the inherent risks of travel before confirming their booking.

PAYMENT POLICY

To secure your reservation, La Crique Surf House requires payment of the full amount. To accommodate various needs, we offer flexible payment options:

  1. STANDARD INSTALLMENTS:

    • A non-refundable deposit is required to confirm your booking.
    • Payments can be made in three installments, with the final payment completed no later than 30 days before your arrival date.
    • For bookings made within 30 days of arrival, two installments are allowed, with the final payment due at least 14 days before arrival.

  2. FULL PAYMENT:

    • The final payment must be made no later than 4 weeks prior to your arrival.

IMPORTANT: La Crique Surf House reserves the right to cancel bookings if payments are not received by the specified deadlines. Guests will receive an email reminder before cancellation.

TERMS OF SERVICE

By booking with La Crique Surf House, you agree to the following terms:

1. Participant Registration and Age Requirements

  • Registration of personal data is mandatory for all participants.
  • The minimum age for participants is 18 years. Minors must be accompanied by a parent, legal guardian, or an adult with written parental authorization.

2. Changes to Services

  • La Crique Surf House reserves the right to make adjustments to services due to unforeseen circumstances, provided that the essential offerings remain unchanged.

3. Image Usage Authorization

  • By participating in our activities, you authorize La Crique Surf House to use photos or videos featuring you for promotional or advertising purposes, unless you explicitly state otherwise in writing.

4. Physical Fitness Responsibility

  • It is the participant’s responsibility to ensure they are in suitable physical condition to engage in surfing, yoga, or any other activities offered.

5. Liability for Medical Expenses and Accidents

  • La Crique Surf House is not responsible for any medical expenses, accidents, or injuries that occur during the trip or activities. Guests are encouraged to have appropriate travel and health insurance.

6. Equipment Care

  • Participants are responsible for the care and maintenance of any equipment provided by La Crique Surf House. Damages or losses due to negligence will incur additional charges.

7. Additional Activities and Excursions

  • Excursions or activities not included in the package price are subject to minimum participant requirements and date availability. La Crique Surf House reserves the right to cancel or reschedule such activities if these conditions are not met.

8. Transfer Services

  • Transfer services are available at an additional cost, calculated per person, per trip, and based on availability.
  • Some transfers may be arranged through specialized local agencies. Departure from accommodation will typically be scheduled 3 hours before flight time.
  • La Crique Surf House is not liable for any accidents, delays, damages, or costs arising from third-party transfer services.

9. Travel Documentation

  • Guests must hold a valid passport or ID card and secure any necessary visas for their trip. Passports must be valid for at least 6 months beyond the trip’s start date.

By proceeding with your booking, you confirm your understanding and acceptance of these terms.

Thank you for choosing La Crique Surf House! We look forward to hosting you and providing an unforgettable experience.